Delivery Assurance Advisor - Mexico Spanish Speaker

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Job Information
Shell
Delivery Assurance Advisor - Mexico (Spanish Speaker)
in
Makati City
Philippines
, Philippines
Job Family Group:
Downstream Supply Chain
Worker Type:
Regular
Posting Start Date:
August 9, 2021
Business unit:
Experience Level:
Early Careers
Job Description:
Comply with Health, Safety, Security, and Environment (HSSE) policies and guidelines set by the company.
Act as the owners of the schedules during its execution; managing variations to plan as needed to have a good grasp of the overall schedule execution status.
Manage any variations to plan such as,
-Left-on-board (LOB) redirects including any corresponding surcharges
-Order Scheduled Not Delivery (OSND)
-Terminal/depot-, load quantity-, compartment-, trip sequence-, and vehicle changes,
… to ensure that the Scheduling Team is informed and appropriate actions are agreed immediately and communicated to the drivers.
Pro-actively communicates to Hauliers (and Drivers) and Terminal Operations staff on changes to schedules, loading and delivery to customers.
Act as primary point of contact for Hauliers and Drivers (as applicable) on changes to the schedules, issues resolution, managing lorry availability and turnout, including analysis and reporting of hauler performance and Delivery Schedule Adherence (DSA).
Act as primary point of contact for Supply Operations in managing supply allocations to ensure information is communicated to the Scheduling Team and any amendments to schedule being executed or planned is agreed and communicated to the drivers immediately.
Act as primary point of contact for Terminal Operations in managing terminal downtime to ensure information is communicated to the Scheduling Team and any amendments to schedule being executed or planned is agreed and
Requirements:
Education background: Bachelor's Degree in Commerce, Mathematics, or any Engineering course
Work experience: Minimum 1-2 years of work experience in any logistics/supply chain organization. Planning or scheduling work experience is preferred. Experience in the Petroleum, Manufacturing or Fast-Moving Consumer Goods industries is preferred.
Spanish Speaker
Technical skills: Proficient in Excel and other Microsoft Office tools. Experience with SAP is preferred.
Communication skills: Proficiency in the Spanish language, both oral and written, is required.
Soft skills required: Attention to detail, analytical approach to problems, ability to collaborate and work in a team.
Competences Required: Distribution Customer Service, Road Delivery Operations, Safety Mindset, Distribution Industry Analysis, Distribution Planning and Exchanges, Product Handling & Control, Road (Rail/Barge) Transport Planning & Scheduling Systems
Work hours: Must be willing to work flexible shifts (mid or night). Must be willing render overtime when there are operational issues.
DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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