Medical Receptionist - Ayers

Profile

Job Information
Conviva
Medical Receptionist - Ayers
in
Corpus Christi
Texas
Description
The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
Responsibilities
Conviva
Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry.
​ Benefits:
We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with company matching, potential for yearly bonus, tuition reimbursement, paid vacation / sick time, paid holidays, work-life balance, growth, a positive culture and much more!
The Role
The Receptionist 1 operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Vaccine Policy
Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters.
Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.
Required Qualifications
Experience in a medical office
Six months to one year of multi phone line experience
Excellent Customer Service and phone etiquette.
Knowledge of MS Office (Word, Excel, Outlook, Access)
Must be able to work at the Conviva Care clinic located at 4918 Ayers Street Corpus Christi, TX 78415
Preferred Qualifications
Associate degree
Bilingual (English/Spanish)
Experience with ECW
Knowledge of Medical terminology
Medical Receptionist Working hours:
Scheduled 40 hours per week
Monday to Friday 8AM-5PM
Schedule may change as per center needs
This role is considered patient facing and is part of Conviva's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
Scheduled Weekly Hours
40

Company info

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