Medical Receptionist - Amicus/Deerfield Beach

Profile

Description

The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Responsibilities

About Us

Amicus Medical Centers was founded over a decade ago with the goal of providing quality care to the South Florida community. By taking a proactive approach to preventative care, our experienced medical professionals are committed to helping patients live their best lives. Amicus is proud to now be part of the fastest-growing Primary Care organization in the country. We are partnering with our sister company, Conviva, for all of our career resources.

The Role

The Receptionist 1 operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Vaccine Policy

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Required Qualifications

Experience in a medical office

Six months to one year of multi phone line experience

Excellent Customer Service and phone etiquette.

Knowledge of MS Office (Word, Excel, Outlook, Access)

This role is considered patient facing and is part of the Company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Preferred Qualifications

Two Years of related experience preferred

Bilingual (English/Spanish)

Experience with eCW

Knowledge of Medical terminology

Medical Assistant Diploma or certification

Medical Receptionist Working hours:

Scheduled 40 hours per week

Monday to Friday 8AM-5PM; Occasional Saturday

Schedule may change as per center needs

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com