Bilingual Medical Receptionist - CENTERWELL WEST ORANGE

Profile

Description

The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Responsibilities

The Receptionist 1 operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Required Qualifications

Requires High School Diploma or equivalent and less than 2 years of technical experience

Experience in a fast pace/high volume environment

Experience with MS Outlook

Basic Computer knowledge

Must be a team player with excellent communication skills

Willingness to learn and be cross trained in other roles based on business need

This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

ACHA Fingerprinting Required

Preferred Qualifications

Experience with Electronic Medical Records

Bilingual English/Spanish- Must be able to speak, read, and write in both languages without limitations or assistance.

Additional Information

We need you! Do you have a strong desire to help serve our senior population as we adjust to the current health care environment in our community?

Family Physicians Group is a senior-focused primary care clinic organization with 20 local clinics across the Orlando region. Our culture is focused on team work and providing a positive and welcoming environment for all. Due to the fast-moving COVID-19 pandemic, we anticipate a need to hire temporary, variable staffing to cover front office needs in our clinics.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com