Referral Coordinator HIMS - Henderson NV

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Job Information

Humana

Referral Coordinator | HIMS - Henderson, NV

in

Henderson

Nevada

Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At CenterWell, a division of Humana, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At CenterWell, we're seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.

The Front Office Specialist contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Front Desk Specialist performs basic administrative/ clerical/ operational/ customer support/ computational tasks. Typically works on routine and patterned assignments.

Responsibilities

CenterWell is seeking a dedicated, compassionate, and experienced - Referral Coordinator | HIMS

- who is interested in growing with the company and being a part of something great!

Location

: CenterWell Senior Primary Care office located at 390 West Lake Mead Parkway, Henderson, NV

About CenterWell Senior Primary Care:

CenterWell Senior Primary Care, a subsidiary of Humana Inc., is Humana's primary care medical group practice with centers open or opening in Florida, Georgia, Kansas, Louisiana, Missouri, Arizona, Nevada, North Carolina, South Carolina, Georgia, Kentucky and Texas. CenterWell Senior Primary Care has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience. CenterWell Senior Primary Care has experience in both the treatment and management of most chronic and acute-care conditions. The practices also provide health education and value-added, well-being services at the centers and around their neighborhoods to help both patients and community members improve their health.

Vaccine Policy:

For this job, associates are required to be fully COVID vaccinated, including booster.

If progressed to offer, you will be required to:

Provide proof of full vaccination (including booster) OR

Wear masks at all times (except while eating or drinking), OR

Provide documentation for a medical or religious exemption consideration.

This policy will not supersede state or local laws. Requests for these exemptions should be submitted at least 2 weeks prior to your scheduled first day of work.

The Referral Coordinator | HIMS Specialist will be responsible for daily activities to include:

Schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office

Performs varied activities and moderately complex administrative/operational/customer support assignments.

Assembles and maintains patients' health information in medical records and charts.

Ensures all forms are properly identified, completed, and signed.

Enters all necessary information into the system. Communicates with physicians and staff to clarify diagnoses or get additional information.

May also assign a code to each diagnosis and procedure.

Interpretation of area/department policy and methods for completing assignments.

Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction.

Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Required Qualifications

High School Diploma

1 - 3 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population

Previous medical referral experience

Proficient with medical terminology

Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook

Experience with Electronic Medical Records

Excellent professional communication abilities, at all levels within the organization and with patients, at all times

Adhere to Humana's current COVID vaccination policy

This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Must be able to work at the clinic located at: 4919 West Craig, Las Vegas, NV

Preferred Qualifications

Bachelor's Degree in Healthcare or Business Administration

Knowledge of ICD 10 and CPT coding

Medical Assistant or Professional State Certifications related to healthcare

Bilingual in English and Spanish

Referral Coordinator | HIMS Working hours:

Scheduled 40 hours per week

Monday to Friday 8AM-5PM

Local travel may be required; Mileage is reimbursed

Being a part of the CenterWell team gives you benefits that include:

We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with company matching, tuition reimbursement, weeks of paid vacation time, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Alert:

Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Interview Format:

To enhance our hiring and decision-making ability. Modern Hire Text allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire text interview. In this interview, you will read to a set of interview questions and you will provide text responses to each question. You should anticipate this interview to take about 15 minutes. Your text interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Language Proficiency Testing:

Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. ​ Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Equal Employment Employer:

CenterWell Senior Primary Care is more than an equal opportunity employer, CenterWell's dedication to promoting diversity, multiculturalism, and inclusion is at the heart of what we do in all of our CenterWell roles. Diversity is more than a commitment to us, it is the foundation of what we do. We are fully focused on diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all of the other fascinating characteristics that make us each uniquely wonderful.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com