Bilingual Medical Receptionist - Live Oak/ San Antonio Open

Profile

Job Information

Humana

Bilingual Medical Receptionist - Live Oak/ San Antonio (Open)

in

San Antonio

Texas

Description

The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Responsibilities

At A Glance

Conviva is seeking a dedicated, compassionate, and cheerful - Bilingual Medical Receptionist

- who is interested in growing with the company and being a part of something great!

About Conviva

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry.

Receptionist 1 Job Functions:

Operates a switchboard or multi-line phone and maintains long distance call logs

Maintains the reception area

Appointment scheduling

Verification of insurances

Collecting patient charges

Takes and distributes accurate messages

Greets visitors and determines the nature of their visit

Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee

Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.

Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.

Vaccine Policy

For this job, associates are required to be fully COVID vaccinated, including booster or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

Provide proof of full vaccination, including booster or commit to testing protocols

OR  

Provide proof of applicable exemption including any required supporting documentation

​​Medical, religious, state and remote-only work exemptions are available

Required Qualifications

Bilingual (English/Spanish)

Experience in a medical office

Six months to one year of multi phone line experience

Excellent Customer Service and phone etiquette.

Knowledge of MS Office (Word, Excel, Outlook, Access)

This role is considered patient facing and is part of Conviva's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Preferred Qualifications

Associate degree

Experience with ECW

Knowledge of Medical terminology

Medical Receptionist Working hours:

Scheduled 40 hours per week

Monday to Friday 8AM-5PM

Schedule may change as per center needs

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com