Community Engagement Professional

Profile

Description

EliteHealth is committed to bringing high quality healthcare in the Florida Market and is proud to be a part of the largest Senior Primary Care Organization in the country. We are partnering with our sister company, Conviva, for all of our career resources.

The EliteHealth primary care practices offer more services to patients than a traditional Doctor's office by engaging its patients and making them an integral part of their own care. EliteHealth is able to focus on the prevention and treatment of chronic conditions. Its 360 Degree approach helps EliteHealth manage outcomes and the overall patient experience.

#EliteHealth

The Community Engagement Professional is responsible for generating revenue for Care Delivery clinics through procurement of new patients for the clinics.

Responsibilities

To generate revenue for Care Delivery clinics, the Community Engagement Profession coordinates new patients coming to a Care Delivery clinic for an office visit, which is accomplished by: Building strong lasting relationships with community partners, Building and executing community events focused on generating leads that turn in to prospective patients with an office visit, and Building and executing in center activities focused on 'bring a friend' referrals. The Community Engagement Representative interacts with prospective patients to provide an overview of the clinical model of care that we employ within our Care Delivery clinics nationwide. The Community Engagement Representative executes local community events to promote and sell the Care Delivery clinical care model to prospective patients.

Please Note: This position is located within the EliteHealth North Bay Village Office in Miami Beach. It will also require travel within the community to participate in community engagement and events.

The Community Engagement Professional's responsibilities include:

Planning and managing events throughout the community daily, either independently or with health plan brokers, to introduce our brand and tell 'our story'

Signing seniors up for appointments with physicians or capturing information from visitors to these events to create a base of prospective patients

Following up with these leads to cultivate and ultimately close them

Building strong lasting relationships with community partners to support relationships with community organizations that serve seniors, including faith-based organizations, community centers, and senior housing facilities

Hosting health and well-being and social events inside the activities room at one or more primary care centers often in collaboration with a care team member; leveraging grassroots marketing such as 'bring a friend' to generate prospective patient leads

Leading tours of the primary care centers for prospective patients as needed

Documenting all interactions with prospects in the Salesforce tool

Collaborating with marketing to ensure events and activities are documented appropriately for promotional use across media and direct marketing channels

Occasional evening and weekend work may be required as business needs dictate

Required Qualification:

MUST be Bilingual in English and Spanish

Preferred Qualifications

3 Years Working with Seniors

Service Oriented

Additional Information:

Schedule : Monday - Friday 8:30 AM to 5:00 PM

Alert :

EliteHealth, a subsidiary of Humana, values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Interview Format : MODERN HIRE

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Please note :

Associates are required to be fully COVID vaccinated, including booster, or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home.If progressed to offer, candidates will be required to:

Provide proof of full vaccination, including booster OR

Provide proof of applicable exemption including any required supporting documentation. Medical, religious, and state exemptions will be available

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com