Business Support Coordinator 1/Receptionist Fully Bilingual English/Spanish Miami FL

Profile

Job Information

Humana

Business Support Coordinator 1/Receptionist (Fully Bilingual English/Spanish) Miami, FL

in

Miami

Florida

Description

This is an office-based position located in Miami, FL. Hours are Monday - Friday, 8:00am - 5:00pm EST.

The Business Support Coordinator 1/Receptionist follows established procedures and guidelines to provide timely and effective clerical support to an office, business unit, department, or other organization group. The Business Support Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Responsibilities

The Business Support Coordinator 1/Receptionist gathers, compiles, and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets. Codes and sorts documents so they can be accurately processed or filed. Is responsible for answering all incoming calls and greeting visitors to triage properly. Makes standard calculations to accurately compile and report statistics. Responds to, or redirects, routine inquiries from external or internal sources about the organization, its activities, or processes to ensure callers/visitors are answered promptly and accurately. Communicates with external equipment suppliers (for example, vendors of photocopy, printing or fax machines) to arrange equipment service and repair. Performs other routine administrative activities according to the organization's established procedures. These activities may include answering telephones, taking messages, distributing incoming mail, preparing outgoing mail, photocopying, filing, operating office equipment and maintaining office supplies or other inventory. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Required Qualifications

Proficiency Microsoft Word and PowerPoint.

Ability to type 50-55 words per minute

Capacity to maintain confidentiality and work independently in support of the department

Fully Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. If selected for the position, you will be required to take a Language Proficiency Assessment in English/Spanish.

COVID Vaccination

: We will require full COVID vaccination for this job as we are a healthcare company committed to putting health and safety first for our members, patients, associates and the communities we serve. If progressed to offer, you will be required to provide proof of full vaccination or documentation for a medical or religious exemption consideration where allowed by law.

Preferred Qualifications

Associate's Degree

Additional Information

Schedule:

Monday to Friday from 8 am to 5 pm. ET. This is a reception job at a busy office in Miami. The person must be able to multi-task and make quick decisions

Training:

Two weeks in-person training

Work Location (Address): 11430 NW 20 Street, Suite 300, Miami, FL 33174

% Travel: less than 5%

Language Proficiency Testing (English/Spanish):

Any Humana associate who speaks with a member in a language other than Spanish and/or English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com