Bilingual Credentialing Assistant remote FL/PR

Profile

Job Information

Humana

Bilingual Credentialing Assistant (remote FL/PR)

in

Tampa

Florida

Description

Come be a part of our Humana's Inside Sales Organization

Humana's Inside Sales organization is in search for a Credentialing Assistant to support an active and fast-paced team of sales professionals for a virtual call center environment with their licensing and continuing education needs. Humana has an inclusive culture and welcomes candidates with multilingual skill sets to service our consumers.

Responsibilities

The Credentialing Assistant handles licensure for all agents and administrative staff within our virtual call center environment. This associate will assist our unlicensed new hires with licensure course enrollment and application process. They will assist in getting our sales agents appointed with the appropriate product and business line as well as licensure in each state they need to be licensed in. The Credentialing Assistant will also assist tenured agents with continuing education and license renewal process. This associate will work closely with sales agents, sales leadership, and finance department with renewals and fees imposed by the respective states.

Desired skillset:

-Demonstrated technical aptitude and an ability to quickly learn new systems

-Proficient in Microsoft Outlook, Excel, Teams, Word, and PowerPoint

-Ability to manage multiple or competing priorities

-Time management and organizational skills

-Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Required qualifications:

-2 years of administrative support experience

-Bilingual in English/Spanish with the ability to read, write, and speak without limitations or assistance

-Reside in Florida or Puerto Rico

Preferred qualifications:

-Associate Degree or higher education

-Health/Life licensing requirements/guidelines

-Sales environment experience

Additional Information:

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

For this job, associates are required to be fully COVID vaccinated, including booster or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

Provide proof of full vaccination, including booster or commit to testing protocols OR

Provide proof of applicable exemption including any required supporting documentation

​​Medical, religious, state and remote-only work exemptions are available.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com