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Job Details

Bilingual Production Professional English/Spanish

Company name
Humana Inc.

Location
Minneapolis, MN, United States

Employment Type
Full-Time

Industry
Bilingual

Posted on
Dec 22, 2022

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Description

Responsibilities

Humana's Corporate Marketing organization is seeking 2 Bilingual Production Professionals that are fluent in both English and Spanish to join the Humana Translation team supporting Medicaid growth and to meet compliance requirements for our multicultural members. As the Bilingual Production Professional 2, you will effectively manage projects to fulfill written translations as requested by communication owners throughout Humana.

Key Role Functions

Working with internal business areas to process translation requests of pre-formatted documents

Partnering with external translation vendors to ensure projects are completed in a timely manner and are delivered to meet pre-determined deadlines

Proofreading and quality-checking translations before delivery

Providing feedback to translation vendors regarding quality of translations as needed

Understanding department, segment and organizational strategy and operating objectives, including their link to related areas

Making decisions regarding own work methods, occasionally in ambiguous situations and requiring minimal direction and receiving guidance where needed

Following established guidelines/procedures

Required Qualifications

Bilingual English. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing

Excellent written and verbal communication skills including exceptional grammar skills in English and Spanish

Previous translation and/or proofreading experience

Proven project management skills with the ability to meet deadlines

Demonstrated attention to detail and proven organizational skills

Experience working in Outlook, Word, Excel and PowerPoint

Ability to work autonomously and manage one's work using strong time management skills

Passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Bachelor's degree

Previous experience as writer/editor/journalist in Spanish

Experience partnering with/managing external vendors

Fluency in additional languages: Chinese, Korean, etc.

Experience working with Adobe InDesign

Additional Requirements/Information

Language Proficiency Testing

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Home or Hybrid Home/Office Requirements

All Humana associates approved for the Home or Hybrid Home/Office work styles are required to self-provide wireless, wired cable or DSL access to the internet at the connectivity speeds required by the company to successfully perform their job with the exception of associates who live or work from home in the state of California, Illinois, Montana, or South Dakota. Connectivity requirements are detailed below.

Connectivity - Requirement Details

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.

Wireless, Wired Cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership. (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)

Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

Covid Vaccination Policy

Our company requires vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Company info

Humana Inc.
Website : http://www.humana.com

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