Receptionist- Medical Assistant- Bilingual

Profile

Description

The Medical Assistant 2 is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Responsibilities

The Medical Assistant 2 performs clinical duties such as discussing symptoms and gathering and inputting information into the electronic medical records system, taking vital signs, giving injections, performing diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site.

Collaborates closely with Physicians and Nurses. Delivers direct patient care dependent on what active certification allows. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction.

Working hours:

Scheduled 40 hours per week

Monday to Friday 8AM-5PM

Schedule may change as per center needs

Required Qualifications

High school diploma or equivalent GED

Active Medical Assistant Certification *Please note if you are currently not certified, we will require completion of Conviva approved certification program within one year from hire date*

Experience in a fast pace/high volume environment

Experience with MS Outlook

Basic Computer knowledge

CPR certification

Must be a team player with excellent communication skills

Previous Phlebotomy experience

Willingness to learn and be cross trained in other roles based on business need

Language Proficiency Assessment

In order to provide meaningful access to individuals with limited English proficiency, Humana's Language Proficiency Assessment policy requires bilingual/multilingual hires to be tested in Language Proficiency to determine whether an associate is qualified to provide language assistance in accordance with CMS' Strategic Language Access Plan under authority of Executive Order 13166, Improving Access to Services for Persons with Limited English Proficiency.

Updated April 2019

When a position or new hire is expected to work with members that have limited English proficiency, Language Proficiency testing must be complete prior to offer. Puerto Rico hires (primarily Spanish-speaking population) must also be tested in English proficiency.

Process Overview

The Language Proficiency Assessment process applies when Required Qualifications in the Job Description includes proficiency in a language other than English.

Recruiter discusses language proficiency policy with Hiring Manager during strategy session. Refer to the Hiring Bilingual or Multilingual staff page on Go/HiringHelp, the language proficiency assessment policy found in the resource section, and the Leader Talking Points below.

Recruiter adjusts the job description to reflect language proficiency testing information in the Required Qualifications and Additional Information section (see job description updates)

Hiring manager is responsible for requesting language proficiency test for candidate(s) after the interview via accessibility@humana.com

Recruiter holds offer until confirmation is received that the candidate has passed language proficiency test

Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing

Language Proficiency Testing

Any Conviva associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

This role is considered patient facing and is part of Conviva's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Preferred Qualifications

Hands-on professional Phlebotomy experience

Experience with Electronic Medical Records

Experience with HEDIS

Active Medical Assistant Certification or Registration from the following: American Association of Medical Assistant (AAMA), National Healthcareer Association, American Registry of Medical Assistants, National Association for Health Professionals, and/or American Medical Technologist

Rad tech license (AART)

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com