Care Coordinator I - Health Programs Bilingual

Profile

We have an opportunity to join the Alliance as a Care Coordinator I in the Quality and Health Programs Department. There are two positions available and they can be filled in any of our office locations: Merced, Salinas or Scotts Valley.

Applications for these positions will be accepted through Wednesday, May 17, 2023, 5:00pm.

WHAT YOU'LL BE RESPONSIBLE FOR

In this role, you will:

Assist assigned team with the coordination of health care activities and/or health education activities for Alliance members

Establish and maintain effective working relationships with Provider offices, County departments and other community agencies related to care coordination for members, disease management,and/or health education

Recommend and implement program improvements that strengthen member access and health outcomes

ABOUT THE TEAM

We keep members healthy outside of the doctor's office through member support in prevention and disease management.

WHAT YOU'LL NEED TO BE SUCCESSFUL

To read the full position description, and list of requirements click here

Knowledge of:

Principles and practices of managed health care and health care systems

Customer service

Health education principles and practices

Diverse needs of the Medi-Cal population

Ability to:

Understand and communicate the workings of the Alliance, particularly the Utilization Management and Complex Case Management, Community Care Coordination and Member Services departments

Use Microsoft Word and Excel, and Alliance computer systems

Verbally communicate the program mission, vision and roles

Education and Experience:

High school diploma or equivalent and three years (or an Associate's degree in health, social services or a related field or Medical Assistant certification and a minimum of two years) of relevant experience in a health care setting interacting with members, patients and/or providers in meeting service needs; or a combination of education and relevant work experience may be qualifying

OTHER DETAILS

Bilingual required: English/Spanish or English/Hmong

While this position is connected to one of our Alliance offices, we are in hybrid remote/in-office work environment right now and we anticipate that the interview process will take place remotely.

Our Alliance office locations have officially re-opened as of May 2, 2022 and while some employees may work in full-time telecommute schedules, attendance at quarterly company-wide events or department meetings will be expected.

Based on the nature of work, this position may require onsite presence, which is dependent on business need. Details about this can be reviewed during the interview process.

Scotts Valley pay range

$24.27

$38.83 USD

Merced pay range

$22.08

$35.34 USD

Salinas pay range

$24.27

$38.83 USD

Additionally, all positions at the Alliance are required to meet these minimum qualifications.

OUR BENEFITS

Medical, Dental and Vision Plans

Ample Paid Time Off

12 Paid Holidays per year

401(a) Retirement Plan

457 Deferred Compensation Plan

Robust Health and Wellness Program

Onsite EV Charging Stations

And many more

ABOUT US

We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us.

Join us at Central California Alliance for Health (the Alliance), where you will be part of a culture that is respectful, diverse, professional and fun, and where you are empowered to do your best work. As a regional non-profit health plan, we serve members in Merced, Monterey and Santa Cruz counties. To learn more about us, take a look at our Fact Sheet

The Alliance is an equal employment opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States on a full-time, ongoing basis without current or future needs for any type of employer supported or provided sponsorship.

Company info

Central California Alliance for Health
Website : http://www.ccah-alliance.org/