On Call Scheduling Specialist - Home Health

Profile

Description

SeniorBridge is hiring a Per Diem Scheduler to cover On-Call hours as-needed. The On-Call Scheduling Specialist performs varied activities and moderately complex administrative/operational/customer support assignments, including paraprofessional scheduling and general office functions of the branch. This position is worked remotely. On-Call hours include Monday-Thursday 5PM-8:30AM; Friday 5:00PM-Monday 8:30AM.

SeniorBridge is Humana's wholly-owned home care business acquired in 2012. We're passionate about helping families and loved ones find solutions that make life better. We provide concierge care management, private duty nursing, and personal care assistance services to seniors.

Responsibilities

Dependent on the size of the branch, the Scheduling Specialist may be responsible for part or all of the following:

Scheduling:

Ensures that requests for homecare service are filled promptly , and scheduled into computer in a timely manner

Ensure that homecare schedules are complete and accurate in computer

Reviews Santrax records daily to ensure that all staff are at clients as scheduled. Follows up immediately on any discrepancies.

Reviews all scheduled homecare daily in preparation for payroll, and billing approvals by manager

Reports any client or staff issues to supervisor promptly

Participates in administrative on call backed up by professional staff for client/family issues

Personnel Functions:

Performs initial phone screening with potential applicant per Humana at Home-SeniorBridge guidelines

Ensures that all required pre-employment documentation is completed by prospective candidates per company hiring guidelines and accurately data enters the information into Rosalind

Schedules interviews and performs all background checks for prospective candidates

Schedules, coordinates and performs administrative portion of orientation for approved candidates

Data enters all information for new paraprofessional hires into Rosalind and maintains the Associate's physical employee file as appropriate

On-Call hours include Weekdays: Monday-Thursday 5PM-8:30AM; Weekends: Friday 5:00PM-Monday 8:30AM. You may be scheduled daily, weekly or over the weekend. Schedule specifics to be outlined more during job interview.

Required Qualifications

High School Diploma or equivalent

Excellent communication skills, both verbal and written

Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook

Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems

Preferred Qualifications

Bachelor's Degree in Healthcare or Business Administration

Strong organizational skills; ability to balance multiple initiatives and prioritize workload

Private Pay Home Healthcare experience

Bilingual in English and Spanish

Additional Inf ormation

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire SMS Text/Voice Messaging to enhance our hiring and decision-making ability. Modern Hire SMS Text/Voice Messaging allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

15

Company info

Humana Inc.
Website : http://www.humana.com