Pharmacy Technician - MYB Team Remote - Arizona Only

Profile

Description

The Clinical Programs Pharmacy Technician 2 integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The Clinical Programs Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Responsibilities

The Maximize Your Benefits Pharmacy Technician works from home in a call center capacity. Prescription Savings Specialists educate members on how to maximize their pharmacy benefits by taking advantage of cost savings opportunities on their medications.

In this role you will:

Educate members on alternative medications and opportunities for cost savings.

Inbound and outbound calls

Communicating with members that have received letters, text, emails and voicemails

Drive health awareness with members through Rx Education

Required Qualifications

Must have an active Pharmacy Technician or Tech in Training license in Arizona.

Must be able to become certified by the Pharmacy Technician Certification Board (PTCB)

Experience as a Pharmacy Technician/Pharmacy Technician in Training OR call center experience in a pharmacy or related call center setting

Excellent communication skills

Experience using multiple computer applications simultaneously

A positive, proactive attitude with a passion for customer service

High School diploma or GED

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Home Office : a dedicated secure home workspace , and high-speed internet (minimum connection speed of 10m x 1m)

Preferred Qualifications

Bilingual in Spanish

Certified Pharmacy Technician preferred

Mail Order Pharmacy or Retail Pharmacy experience

Experience working with insurance plans and Medicare

Additional Information

Work Hours:

8:30a - 5:00p (AZ), 9:00a - 5:30p (CST), 10:00a - 6:30p (EST)

We Offer:

Competitive Pay

Paid virtual training

A computer and all other equipment needed for work purposes

$750 retention bonus - Bonus is paid after 180 days of employment

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Learn more about Humana Pharmacy Solutions and what we do.

https://www.humana.com/careers/what-we-do/pharmacy

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com